Delivery
All cushions are made to order and printed especially for you.
UK Delivery
Delivery times include production and shipping. All orders are sent via tracked delivery.
Please note that delivery times are estimates and may vary slightly during busy periods.
Made-to-Order Items
As each cushion is printed to order, slight variations in colour and print placement may occur. This is a natural part of the printing process and makes each piece unique.
Returns & Refunds
Because our cushions are custom-made, we do not accept returns for change of mind.
However, if there is a problem with your order, we are happy to help.
We will offer a replacement or refund if:
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your cushion arrives damaged
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there is a printing fault
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the wrong item is received
Please contact us within 7 days of delivery with:
For minor issues, we may offer a replacement or partial refund.
Non-Returnable Items
We cannot offer refunds or returns for:
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incorrect size or design selected at checkout
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slight colour differences due to screen settings
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normal variations in print or fabric texture
This does not affect your statutory rights.
Contact
If you have any questions about your order, please contact:
info@sweetprintsstudio.com